First Impressions Matter: How to Design an Onboarding Experience That Retains Top Talent
The First 90 Days Are More Important Than You Think

You did it. After weeks of searching and interviewing, you’ve hired the perfect candidate. But the work isn’t over—in fact, the most critical phase has just begun. According to Gallup, only 12% of employees strongly agree their organization does a great job of onboarding new hires. When a new team member feels confused, unsupported, or disconnected in their first few weeks, they start updating their resume before they’ve even learned their colleagues' names. A world-class onboarding experience is the bridge between a great hire and a long-term, engaged employee. At Sedona Staffing, we know that how you welcome your talent determines how long they stay.
🔍 What is Effective Onboarding? Effective onboarding is much more than a checklist of paperwork and IT setup. It’s a structured process designed to integrate a new employee into the company’s culture, connect them with their team, and empower them to contribute meaningfully. A successful program focuses on the three C's:
● Culture: Immersing the new hire in the company’s mission, values, and “the way we do things around here.”
● Connection: Facilitating relationships with managers, peers, and key people across the organization.
● Contribution: Providing the clarity, tools, and support needed for the new hire to feel confident and productive in their role.
🤝 Why a Great Onboarding Process is Non-Negotiable Investing in a structured onboarding program isn’t just a nice-to-have; it’s a strategic imperative. Companies with strong onboarding processes see:
● Improved Employee Retention by 82%: New hires who have a positive onboarding experience are significantly more likely to stay with the company.
● Faster Time-to-Productivity: A clear plan helps employees ramp up more quickly, delivering value sooner.
● Higher Employee Engagement: Feeling welcomed and supported from day one leads to greater long-term morale and commitment.
● A Stronger Employer Brand: Happy new hires become your best advocates, helping you attract even more top talent in the future.
✅ Five Must-Haves for a World-Class Onboarding Program
Start Before Day One The experience begins the moment an offer is accepted. Send a welcome email from the team, share an agenda for their first week, and get administrative paperwork out of the way digitally so their first day is about people, not forms.
Make the First Day Memorable (For the Right Reasons) Ensure their workspace is clean and fully equipped. Schedule a team lunch, introduce them to key leaders, and have a clear, manageable plan for the day. Don’t leave them to fend for themselves.
Assign an Onboarding Buddy Pair the new hire with a peer (not their direct manager) who can answer informal questions, show them the ropes, and help them navigate the social dynamics of the office. This creates an immediate, friendly connection.
Create a Structured 90-Day Plan Work with the new hire to set clear goals and expectations for their first 30, 60, and 90 days. This provides a roadmap for success and shows them you are invested in their progress.
Schedule Regular, Intentional Check-ins Don’t wait for problems to arise. The new hire’s manager should schedule formal check-ins at key milestones to offer support, provide feedback, and ensure they are adjusting well.
🌟 How It Looks in Action:
Poor Onboarding: ➡
A new hire arrives to find their laptop isn’t ready. They spend the day reading manuals, are briefly introduced to the team, and leave feeling isolated and unsure of what to do next.
Great Onboarding: ➡ A new hire receives a welcome kit before they start. On day one, their manager greets them, their desk is ready, and a team lunch is planned. They end the week with a clear understanding of their 30-day goals and already feel like part of the team.
🗣️ Q&A:
Q: How long should our onboarding process last?
A: At a minimum, 90 days. For more complex roles, a structured process that extends through the first year can be even more effective. Onboarding is a process, not a single event.
Q: How do we effectively onboard remote employees?
A: Be even more intentional. Schedule virtual coffee chats, ship a welcome kit to their home, and ensure they have frequent video check-ins with their manager and buddy.
Q: We’re a small business with limited resources. How can we compete?
A: Focus on the high-impact, low-cost essentials: a warm welcome, clear communication, a buddy system, and regular feedback. A thoughtful, personal approach often means more than expensive perks.
Q: What’s the single biggest onboarding mistake?
A: Information overload. Drowning a new hire in technical details and processes on day one is a recipe for overwhelm. Pace the information and focus on human connection first.
📢 Final Takeaway You invest significant time and resources into finding the right talent; don't let it go to waste with a lackluster welcome. A strategic onboarding process is your company’s first, best chance to prove to a new hire that they made the right decision. It’s the foundation for engagement, performance, and long-term loyalty. Let Sedona Staffing help you find the people worth investing in from day one.
This article is for informational purposes only and job placement or employment is not guaranteed. This article was written by our team of staffing experts. We leverage advanced AI tools to assist with research and composition, and every piece is reviewed and edited by our team.