Customer Service Representative

Software
Davenport, IA
17.00-20.00
Contract to Perm
Posted: 9/25/2025 9:03:54 PM
Sedona Office: Moline
 
Customer Service Representative
 
Shift:   1 st   Shift, Monday-Friday
Hours :  8  a.m. -5 p.m.
Job   Location:   Rock Island, IL
Compensation:   $ 17 .00-$19 .00/ hr   depending on experience
 
Sedona Staffing is recruiting  for a Customer Service Representative  for a local  national distributor . 
 
Key Responsibilities:
  • Become knowledgeable of the company products and understand each customer’s need to provide real, effective solutions and deliver exceptional customer service. 
  • Operate our computer-based systems to enter order entries quickly and accurately. 
  • Respond to high-volume emails accurately and professionally 
  • Collaborate with Purchasing, Accounting, returns and warehouse staff. 
  • Solve customer problems and find the best possible solutions. 
  • Communicate professionally on the telephones with many customers and sales representatives. 
  • Maintain customer relations through timely services 
 
Qualifications:
  • Proficient  in Microsoft Office Products 
  • 1+ years’ experience in Customer Service 
  • Knowledgeable with composing emails to customers professionally 
  • Self-starter 
  • Able to multi-task 
  • Organized with attention to detail 
  • Able to handle deadlines in a timely manner 
  • Ability to work within a team 
  • Demonstrates the ability to take initiative and problem solve 
  • Reliable attendance and work history 
  • Effective verbal and written communication skills 
  • Ability to prioritize and manage multiple assignments 
  Sedona Staffing Benefits:
As a   Sedona Staffing employee,   you are eligible for the following benefits:
  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plans
    If you have any additional questions, please give us a call at [309] 743-7000.
 
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
 
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.