Call Center Agent - Bilingual (Spanish)

Office Professional
Moline, IL
17.50-17.50
Contract to Perm
Posted: 10/16/2025 2:06:18 PM
Sedona Office: Moline

Bilingual Call Center Agent
 
 
Shift:   1 st  Shift
Hours:   Monday-Friday 8am-6pm, Saturdays 8am-12pm (every other Saturday rotation).  Job  Location:   Moline, IL
Compensation:   $ 1 7 .00/ hr  
 
Responsibilities:
  • Build deep,  long-term  relationships to help members along their financial journey.
  • Provide  exceptional service through phone, email and chat functions.
  • Listen , understand and take quick action to  exceed  the  members’  expectations.
  • Support members in both English and Spanish through phone communi8cations . 
 
Requirements:
  • Strong ability to assess member needs with understanding, patience and compassion.
  • Proficient in relevant computer applications.
  • Ability to handle multiple tasks efficiently, such as taking calls while updating records.
  • Educate members on financial tools; accurately and efficiently apply policies and procedures.
  • Reliable and Motivated to help others.
  • Professional Bi-lingual skills in Spanish and English.
 
Sedona Staffing Benefits:
As a   Sedona Staffing employee,   you are eligible for the following benefits:
  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plans
 
If you have any additional questions, please give us a call at [309] 743-7000.
 
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
 
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.