Customer Service Representative
Software
Davenport, IA
17.00-20.00
Contract to Perm
Customer Service Representative
Shift:
1
st
Shift, Monday-Friday
Hours
:
8
a.m.
-5 p.m.
Job
Location:
Rock Island, IL
Compensation:
$
17
.00-$20
.00/
hr
depending on experience
Sedona Staffing is recruiting
for a Customer Service Representative
for a local
national distributor
.
Key Responsibilities:
- Become knowledgeable of the company products and understand each customer’s need to provide real, effective solutions and deliver exceptional customer service.
- Operate our computer-based systems to enter order entries quickly and accurately.
- Respond to high-volume emails accurately and professionally
- Collaborate with Purchasing, Accounting, returns and warehouse staff.
- Solve customer problems and find the best possible solutions.
- Communicate professionally on the telephones with many customers and sales representatives.
- Maintain customer relations through timely services
Qualifications:
- Proficient in Microsoft Office Products
- 1+ years’ experience in Customer Service
- Knowledgeable with composing emails to customers professionally
- Self-starter
- Able to multi-task
- Organized with attention to detail
- Able to handle deadlines in a timely manner
- Ability to work within a team
- Demonstrates the ability to take initiative and problem solve
- Reliable attendance and work history
- Effective verbal and written communication skills
- Ability to prioritize and manage multiple assignments
Sedona Staffing Benefits:
As a
Sedona Staffing employee,
you are eligible for the following benefits:
- Medical Insurance
- Vision and Dental Insurance
- Short-term Disability, Life and AD&D Insurance
- 401K Plans
If you have any additional questions, please give us a call at [309] 743-7000.
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.
