Insurance Claims Specialist
Insurance
Waco, TX
Contract to Perm
Crouch
Staffing
Solutions, Inc.
is immediately hiring for an Insurance Claims Specialist
for Waco, TX
.
Job Title:
Insurance Claims Specialist
Job Status:
Full-Time
Job Location:
Waco, TX 76710
Pay Rate:
$18.00/hour
Work Hours:
M-F
8:15 am to 4:30 pm (36.25 hours a week)
Role Overview:
Crouch
Staffing is seeking a compassionate and detail-oriented Claims Specialist. In this role, you will use your customer service skills to assist policyholders with benefit payments during challenging times. You will be the main contact for beneficiaries and ensure claims are processed efficiently from start to finish.
Key Responsibilities:
- Process claims from original notification to payment completion.
- Handle policy changes and endorsements as requested by policy owners.
- Manage mail operations including logging, sorting, ordering, and distributing.
- Process Waiver of Premium/Cost claims.
- Maintain empathetic and responsive communication with customers to meet their needs.
- Provide support for various office functions as needed.
- Contact customers and related third parties to gather or provide necessary information for claims.
Qualifications:
- Preferably one or more years of work experience in a related field.
- Strong interpersonal skills to maintain positive relationships with customers, staff, and agents.
- Effective written and verbal communication skills across multiple channels (phone, email, etc.).
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency with basic office equipment and computer systems, including word processing and spreadsheet applications.
- Ability to work at a computer for extended periods and manage a high volume of telephone calls.
Education/Certifications:
- Associates degree or equivalent work experience.
Apply at www.crouchstaffing.com