Customer Service Representative

Dewitt, IA
Contract to Perm
Posted: 2/13/2026 7:55:55 PM
Sedona Office: Clinton
Job Title:  Customer Service Representative
Shift: 8:00 AM – 4:30 PM  Monday – Friday 
Job Location:   DeWitt, Iowa
Compensation:    $16.00 
                          
Job Summary for Customer Service Rep : 
You will monitor customer requests and enter sales orders into system.  
 
Responsibilities for Customer Service Health Insurance Assistant: 
 
  1. Build customer relationships and make outgoing calls to promote product
  2. Order entry and quoting prices to customers
  3. Report on sales metrics and suggest improvements
  4. Use customer feedback to generate ideas about new features
  5. Liaise with marketing and product development departments to ensure brand consistency
 
Requirements for Customer Service Assistant:
 
  1. High School Diploma or equivalent
  2. Proven experience in customer service/ worked in an office setting
  3. Excellent verbal and written communication skills
  4. Empathy, patience, and the ability to handle difficult customer interactions
  5. Must pass a criminal background check
 
Hiring Company Benefits: 

 
  1. Health Insurance
  2. Matching Retirement plan
  3. Paid vacations
  4. Paid Holidays
  
Sedona Staffing Benefits:
 
As a Sedona Staffing employee you are eligible for the following benefits: 

  1. Medical Insurance
  2. Vision and Dental Insurance
  3. Short-term Disability, Life and AD&D Insurance
  4. 401K Plan 
 
If you have any additional questions please call Kelly, Lori or Kati at [563-243-6788].
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
Sedona is an Equal Opportunity Employer.
 
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.