Call Center Agent

Office Professional
Moline, IL
17.00-17.00
Contract to Perm
Posted: 9/10/2025 5:53:27 PM
Sedona Office: Moline
Call Center Agent
 
Shift:   1 st   Shift
Hours:   Monday-Friday 8am-6pm, Saturdays 8am-12pm (every other Saturday rotation).  
Job   Location:   Moline, IL
Compensation:   $17.00/ hr  
 
Responsibilities:
  • Build deep,   long-term   relationships to help members along their financial journey.
  • Provide   exceptional service through phone, email and chat functions.
  • Listen, understand and take quick action to   exceed   the   members’   expectations.
  • Support members in both English and Spanish through phone communi8cations.  
 
  Requirements:
  • Strong ability to assess member needs with understanding, patience and compassion.
  • Proficient in relevant computer applications.
  • Ability to handle multiple tasks efficiently, such as taking calls while updating records.
  • Educate members on financial tools; accurately and efficiently apply policies and procedures.
  • Reliable and Motivated to help others.
  Sedona Staffing Benefits:
As a   Sedona Staffing employee,   you are eligible for the following benefits:
  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plans
 
  If you have any additional questions, please give us a call at [309] 743-7000.
 
  Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
 
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.