Customer Service Representative

Software
Davenport, IA
17.00-20.00
Contract to Perm
Posted: 5/12/2026 2:15:04 PM
Sedona Office: Moline
Customer Service Representative
 
Shift:   1 st   Shift, Monday-Friday
Hours :   8   a.m.-5 p.m.
Job   Location:   Davenport, IA
Compensation:   $17.00-$20.00/ hr   depending on experience
 
Sedona Staffing is recruiting   for a Customer Service Representative   for a local   national distributor.  
 
Key Responsibilities:
  • Become knowledgeable of the company products and understand each customer’s need to provide real, effective solutions and deliver exceptional customer service.  
  • Operate our computer-based systems to enter order entries quickly and accurately.  
  • Respond to high-volume emails accurately and professionally  
  • Collaborate with Purchasing, Accounting, returns and warehouse staff.  
  • Solve customer problems and find the best possible solutions.  
  • Communicate professionally on the telephones with many customers and sales representatives.  
  • Maintain customer relations through timely services  
 
Qualifications:
  • Proficient   in Microsoft Office Products  
  • 1+ years’ experience in Customer Service  
  • Knowledgeable with composing emails to customers professionally  
  • Self-starter  
  • Able to multi-task  
  • Organized with attention to detail  
  • Able to handle deadlines in a timely manner  
  • Ability to work within a team  
  • Demonstrates the ability to take initiative and problem solve  
  • Reliable attendance and work history  
  • Effective verbal and written communication skills  
  • Ability to prioritize and manage multiple assignments  
 
Sedona Staffing Benefits:
As a   Sedona Staffing employee,   you are eligible for the following benefits:
  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plans
 
  If you have any additional questions, please give us a call at [309] 743-7000.
 
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
 
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.