Front Desk Support

FRONT DESK CLERK

1ST SHIFT

WAGE: $18/HOUR

LOCATION: DUBUQUE, IA- now until May

Job Summary:

We are seeking a professional and personable Front Desk Receptionist to be the first point of contact for the company. This position is responsible for providing excellent customer service, answering incoming calls, greeting visitors, handling administrative duties, and supporting office operations.

Key Responsibilities:

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Provide basic information about our products and services to walk-ins and callers
• Maintain a tidy and presentable reception area
• Receive and sort daily mail, deliveries, and packages
• Schedule meetings and manage calendars for office staff as needed
• Assist with data entry, filing, and other administrative tasks
• Handle customer inquiries or direct them to the appropriate department (Sales, Production, Accounting, etc.)
• Maintain office supplies inventory and place orders as necessary
• Support the sales and production teams with paperwork, forms, or communication
• Perform other related duties as assigned by management
• Preparing shipments of Cast Stone
• Stenciling projects

Qualifications:

• High school diploma or equivalent (required)
• 1–2 years of front desk, receptionist, or administrative experience (preferred)
• Excellent verbal and written communication skills
• Strong interpersonal skills and a customer-focused mindset
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to multi-task and prioritize tasks in a fast-paced environment
• Professional appearance and attitude

Preferred Knowledge:

• Familiarity with construction, manufacturing, or architectural products
• Basic understanding of concrete materials (not required, but a plus)

Please email resume to nikki@careerpros.com

Sedona Staffing Services is an Equal Opportunity Employer