Returns Clerk

Davenport, IA
Contract to Perm
Posted: 1/13/2026 8:38:36 PM
Sedona Office: Moline
Job Title :  Returns  Clerk
Shift :     1 st  
Job Location:  Davenport, IA  
 
Compensation:
The pay rate for this position is:
  • $ 1 9 / hr  depending on experience
 
Job Summary:   Returns  Clerk  is responsible for   generating and tracking returns claims, following the returns process through its life cycle. 
 
Responsibilities:
Returns  Clerk  has the following responsibilities and duties:
 
  • Manage external and internal email accounts
  • Generate and  track claims within an internal software portal 
  • Communicate with internal departments relating to returned / defective products
  • Evaluate returned items and  place  in proper stock
  • File claims with carriers when goods are damaged or lost
  • File for return authorizations to vendors
  • Coordinate with warehouse to return shipments to vendors
  • Track return shipments and  coordinate  with accounting ensuring credits are received
  • Set daily, weekly, and monthly tasks to manage claim progress
  • Update sales staff with progress and disposition of claims
  • Other duties as  assigned,  may vary
 
Requirements: 
Returns  Clerk  should have the following skills, education, and experience:
 
  • Ability to  lift up  to 50  lbs  
  • Highly organized
  • Self-motivated
  • Good communicator
  • Computer literate
  • Problem-solving abilities
  • Information retention
  • Attendance/punctuality
Experience :
  • 2  year s + of relevant  experience 
 
Company Benefits ( if hired on) :
As a  Company  employee  you are eligible for the following benefits: 

  • Health and Wellness Plan
  • Paid Holidays and Paid Time Off 
  • Pension Plan
  • Matching  401K Plan   

Sedona Staffing Benefits:
As a  Sedona Staffing  employee  you are eligible for the following benefits: 

  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plan 

If you have any additional  questions  please give us a call  at   309-743-7000.
 
Sedona Staffing’s mission:
 
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
 
Sedona is an Equal Opportunity Employer.
 
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.