Front Desk Assistant
Cedar Falls, IA
18.00-20.00
Contract
FRONT DESK ADMIN/INSURANCE AND BILLING
LOCATION: CEDAR FALLS, IA
WAGE:$19 – $21/hour
HOURS: 7:30AM- 5:30PM MONDAY, TUES, WED AND FRIDAY
Position Overview
The Insurance Billing & Front Desk Specialist plays a key role in ensuring a positive patient experience while supporting the clinic’s billing and administrative operations. This position combines front desk responsibilities with insurance verification, claims processing, and patient account management in a fast-paced clinical environment.
Front Desk & Patient Support
- Greet and welcome patients with a friendly, professional attitude
- Answer incoming phone calls and assist with patient inquiries
- Schedule appointments and manage patient check-in/check-out processes
- Maintain accurate patient records and documentation
- Communicate office policies, scheduling information, and service details clearly and professionally
Insurance & Billing
- Verify patient insurance eligibility and benefits
- Prepare, submit, and track insurance claims
- Post insurance and patient payments accurately
- Follow up on unpaid, denied, or outstanding claims
- Assist patients with billing questions and payment arrangements
- Collaborate with clinical staff to ensure accurate documentation and claim submission
Qualifications
- Strong communication and interpersonal skills
- Professional, friendly, and patient-focused demeanor
- Excellent organizational and multitasking abilities
- Ability to thrive in a busy healthcare environment
- Experience with medical insurance billing and front desk operations preferred
- Proficiency with office software and healthcare management systems
Please email resume to nikki@careerpros.com
Sedona Staffing Services is an Equal Opportunity Employer
