Office Manger with Quickbooks
Dubuque, IA
Permanent
OFFICE MANAGER- QUICKBOOKS
SHIFT: 1ST SHIFT
DIRECT HIRE
LOCATION: DUBUQUE, IA
ADDITIONAL PERKS: FULL BENEFIT PACKAGE AND FRIDAY IN SUMMER OFF BY 1PM
Position Overview
Sedona Staffing is looking for a dependable, organized, and customer-focused Office Manager to oversee daily office operations and provide an excellent experience for our customers. This position is an important part of our team, serving as the first point of contact for customers while managing bookkeeping, billing, and administrative responsibilities.
The ideal candidate is friendly, professional, detail-oriented, and comfortable working with QuickBooks. We are looking for someone who takes pride in keeping things organized, communicates well, and enjoys helping customers.
Customer Service & Communication
- Greet customers and provide a friendly, welcoming experience.
- Answer incoming phone calls, respond to questions, and direct customers appropriately.
- Schedule appointments and coordinate customer communication.
- Keep customers informed about repair progress, estimates, and vehicle pickup.
- Handle customer concerns professionally and work toward positive resolutions.
- Maintain positive relationships with customers and help build customer loyalty.
- Ensure customers feel valued and taken care of from drop-off to pickup.
QuickBooks & Bookkeeping
- Manage daily financial transactions using QuickBooks.
- Prepare and send customer invoices.
- Process payments and accurately record transactions.
- Enter vendor bills and manage accounts payable.
- Monitor accounts receivable and follow up on outstanding balances.
- Reconcile accounts and assist with monthly financial reporting.
- Maintain accurate financial records and organized documentation.
- Work with management and the accountant to ensure accurate bookkeeping.
Office Management & Administration
- Oversee daily office operations and keep the front office organized.
- Maintain customer records, repair orders, and other important documentation.
- Assist with parts invoices, vendor communication, and purchase orders.
- Track paperwork and ensure information is entered accurately and promptly.
- Assist management with reports, scheduling, and other administrative needs.
- Help improve office procedures and keep daily operations running efficiently.
Qualifications & Skills
- Previous office management, bookkeeping, or administrative experience preferred.
- Experience with QuickBooks strongly preferred.
- Excellent customer service and communication skills.
- Strong computer skills and attention to detail.
- Ability to multitask and stay organized in a busy environment.
- Comfortable handling financial information and confidential records.
- Professional, dependable, and able to work independently.
- Automotive office or repair shop experience is a plus.
Please email resume to nikki@careerpros.com
Sedona Staffing Services is an Equal Opportunity Employer
