Community Banker

• Train, schedule and coordinate activities of the department by assigning work, answering questions, solving problems and explaining policies and procedures to staff and customers.
• Conducts performance appraisals, interviews prospective employees and handles discipline of employees when  necessary  according to established Human Resources Policies.  
• Manages and maintains a proper supply of vault cash, verifying cash received, and maintains inventory of negotiable instruments including gift cards.  
• Conducts  staff meetings to review problems, update progress on sales goals and explain new policies, procedures and security measures.
• Conducts ongoing coaching sessions with each employee to ensure performance expectations are being met for each Personal Banker and Teller.     Oversees  the staff’s efforts to make referrals to appropriate personnel.
• Counsels  customers regarding financial matters, informing them of the bank’s products, services and interest rates.    Suggests a strategy to obtain the best results based on individual resources.
• Maintains a portfolio of specific accounts, is responsible for account retention and resolving  customer’s  problems to their satisfaction.
• Is responsible for contacting current bank customers by phone or email and conducting business development calls to solicit new business to meet specific goals.
• Performs  other related duties as assigned by manager or a member of the Executive Management Team.

• A High School Diploma.    Some college level courses or related banking courses  preferred .
• A minimum of five  years’  retail banking experience
• Two years of supervisory experience
• Sales experience a plus

• Medical Insurance
• Vision and Dental Insurance
• Short-term Disability, Life and AD&D Insurance
• 401K Plans