Residential Services Supervisor

Dubuque, IA
20.00-23.00
Permanent
Posted: 8/25/2026 4:12:59 PM
Sedona Office: Dubuque - Direct Hire
Residential Services Supervisor
Location:  Dubuque, IA
Schedule: Full-Time | Generally 11:00 AM–7:00 PM, with flexibility as needed
Up to $23 / hour

Seeking a Residential Services Supervisor to oversee residential services and support staff who provide care and assistance to individuals with intellectual and developmental disabilities. This position provides hands-on leadership, staff training, scheduling support, documentation oversight, and ensures homes meet health, safety, licensing, and regulatory requirements. This is a direct hire opportunity, meaning the right fit candidate will go directly onto the hiring comapny's payroll and be eligible for the company provided benefits.

Key Responsibilities
  • Supervise and support Direct Support Professionals (DSPs)
  • Provide hands-on training, coaching, and feedback to staff
  • Monitor residential programs and ensure quality service delivery
  • Assist with scheduling and filling open shifts
  • Complete payroll and employee evaluations
  • Maintain required documentation and records
  • Monitor staff training and compliance requirements
  • Ensure health, safety, meal, hygiene, and household standards are maintained
  • Participate in individual planning and house/program meetings
  • Communicate with families, guardians, medical professionals, and other stakeholders
  • Participate in an on-call rotation
  • Assist with medical appointments and community activities as needed
Qualifications
  • Must be at least 18 years old
  • Associate degree in Human Services, Management, Education, or a related field or 5 years of similar experience
  • At least 1 year of supervisory experience
  • Strong computer and Microsoft Office skills
  • Excellent verbal and written communication skills
  • Basic understanding of budgeting
  • Valid driver's license and acceptable driving record
Preferred: Bachelor's degree in a related field and experience working with individuals with intellectual and developmental disabilities. CPR/First Aid, Mandatory Reporter, CPI, or Medication Aide/Manager certification is a plus.


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Text: 563.663.9119