Customer Service Representative
Dewitt, IA
Contract to Perm
Job Title: Customer Service Representative
Shift: 8:00 AM – 4:30 PM Monday – Friday
Job Location: DeWitt, Iowa
Compensation: $17.00
Job Summary for Customer Service Representative :
You will monitor customer requests and enter sales orders into MRP system.
Responsibilities for Customer Service Representative:
- Build customer relationships and make outgoing calls to promote product
- Order entry and quoting prices to customers
- Processing customer requests and handling inquiries regarding product capabilities
- Report on sales metrics and suggest improvements
- Use customer feedback to generate ideas about new features
- Liaise with marketing and product development departments to ensure brand consistency
Requirements for Customer Service Representative:
- High School Diploma or equivalent
- Proven experience in customer service/ worked in an office setting
- Excellent verbal and written communication skills
- Empathy, patience, and the ability to handle difficult customer interactions
- Must pass a criminal background check
Hiring Company Benefits:
- Health Insurance
- Matching Retirement plan
- Paid vacations
- Paid Holidays
Sedona Staffing Benefits:
As a Sedona Staffing employee you are eligible for the following benefits:
- Medical Insurance
- Vision and Dental Insurance
- Short-term Disability, Life and AD&D Insurance
- 401K Plan
If you have any additional questions please call Kelly, Lori or Kati at [563-243-6788].
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.
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