Returns Clerk

Davenport, IA
18.00-19.00
Contract to Perm
Posted: 4/22/2026 3:15:38 PM
Sedona Office: Moline
Returns Clerk

Shift :   1 st  
Job Location:  Davenport, IA 
Compensation:  $19/hr depending on experience
 
Returns Clerk is responsible for generating and tracking returns claims, following the returns process through its life cycle. 
 
Responsibilities:
  • Manage external and internal email accounts
  • Generate and track claims within an internal software portal 
  • Communicate with internal departments relating to returned / defective products
  • Evaluate returned items and place in proper stock
  • File claims with carriers when goods are damaged or lost
  • File for return authorizations to vendors
  • Coordinate with warehouse to return shipments to vendors
  • Track return shipments and coordinate with accounting ensuring credits are received
  • Set daily, weekly, and monthly tasks to manage claim progress
  • Update sales staff with progress and disposition of claims
  • Other duties as assigned, may vary
 
Requirements: 
  • Ability to lift up to 50 lbs 
  • Highly organized
  • Self-motivated
  • Good communicator
  • Computer literate
  • Problem-solving abilities
  • Information retention
  • Attendance/punctuality
Experience:
  • 2 years+ of relevant experience 
Company Benefits ( if hired on) :
As a Company employee you are eligible for the following benefits: 
  • Health and Wellness Plan
  • Paid Holidays and Paid Time Off 
  • Pension Plan
  • Matching 401K Plan 

Sedona Staffing Benefits:
As a Sedona Staffing employee you are eligible for the following benefits: 
  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plan 
If you have any additional questions please give us a call at 309-743-7000.
 
Sedona Staffing’s mission:
 
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
 
Sedona is an Equal Opportunity Employer.
 
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.