Insurance Claims Specialist

• Process claims from  original  notification to payment completion.
• Handle policy changes and endorsements as requested by policy owners.
• Manage mail operations including logging, sorting, ordering, and distributing.
• Process Waiver of Premium/Cost claims.
• Maintain empathetic and responsive communication with customers to meet their needs.
• Provide support for various office functions as needed.
• Contact customers and related third parties to gather or provide necessary information for claims.

• Preferably one or more years of work experience in a related field.
• Strong interpersonal skills to maintain positive relationships with customers, staff, and agents.
• Effective written and verbal communication skills across multiple channels (phone, email, etc.).
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with basic office equipment and computer systems, including word processing and spreadsheet applications.
• Ability to work at a computer for extended periods and manage a high volume of telephone calls.

• Associates degree or equivalent work experience.

• Competitive compensation and benefits package.
• Tuition reimbursement.
• Paid maternity leave.
• Professional development opportunities.
• 401k with company match and profit sharing.
• Participation in two bonus programs.