Secondary Market Servicer
Banking
Milan, IL
22.50-27.00
Contract to Perm
Secondary Market Servicer
Shift:
1
st
shift
Location:
Milan, IL
Compensation:
$2
2.50
–$2
7
/
hr
based on experience
Sedona Staffing is recruiting a
Secondary Market Servicer
for a local financial institution. The
Secondary Market Servicer
is responsible for managing and servicing loans sold to the secondary market, ensuring compliance with investor guidelines and regulatory requirements.
The servicer will manage post-closing activities, provide exceptional customer service. The ideal candidate will possess strong diligence, excellent communication skills, and proficiency in loan servicing software.
Responsibilities
- Manage the servicing of loans sold to the secondary market, ensuring all activities comply with investor guidelines and regulatory requirements. This includes tracking loan performance, managing loan modifications, and ensuring timely and accurate reporting to investors.
- Working with Collection Officer on delinquency and collection related issues.
- Meticulously review closing loan documents for accuracy after they are sold to investors. Ensure all documentation meets the standards set by investors and regulatory bodies.
- Ensure that all payments are correctly applied, and discrepancies are resolved promptly.
- Send batch loan payments to investors daily. Daily and month end balancing to investors turn around report.
- Prepare and submit accurate and timely reports to investors, ensuring all data is compliant with investor requirements. This includes monthly remittance reports, delinquency reports, and other required documentation.
- Provide exceptional customer service to borrowers, addressing inquiries, hazard loss claims, cancellations of homeowners insurance, and resolving issues related to their loans and escrow accounts. This includes responding to borrower requests, managing complaints, and providing clear and accurate information.
- Stay updated on changes in regulatory guidelines and ensure all loan servicing activities comply with current regulations.
- Manage post-closing activities, including handling Private Mortgage Insurance (PMI), mortgage releases, and payoff requests. Address any homeowner insurance claims or check endorsements that arise after the loan has closed.
- Manages servicing related items for loans with community second grants.
- Utilize loan servicing software and other technological tools to enhance efficiency and accuracy in loan servicing. This includes maintaining accurate records, generating reports, and using data analytics to improve servicing processes.
- All other duties as assigned.
Qualifications:
- High school diploma or equivalent required; associate or bachelor’s degree in finance, business, or related field preferred.
- Previous experience in loan processing and banking required.
- Proficiency in using loan processing software and Microsoft Office Suite.
- Ability to manage multiple tasks simultaneously while maintaining high-quality standards.
- Skills in prioritizing tasks effectively to meet deadlines and ensure timely loan processing.
- Excellent written and verbal communication skills to interact effectively with loan officers, closing agents, attorneys, and title companies.
- Ability to convey information clearly and professionally in both internal and external communications.
- Strong organizational skills to manage loan files and documentation efficiently.
- Detailed oriented.
Sedona Staffing Benefits:
As a
Sedona Staffing employee,
you are eligible for the following benefits:
- Medical Insurance
- Vision and Dental Insurance
- Short-term Disability, Life and AD&D Insurance
- 401K Plans
If you have any additional questions, please give us a call at [309] 743-7000.
Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.
