Posted on January 28, 2016 · Posted in All Postings, Medical

If you are interested in applying for this position, please email your resume to Include in the subject line “Supervisor, Patient Access_CAU”. Due to the volume of resumes received, any emails received without the proper subject will not be considered.

One of the Nation’s most respected Non-Profit, Pediatric Hospitals is currently hiring a Business System Analyst. This is a great opportunity to work for California’s largest Children’s Hospital. This is a temporary to hire position.


  • Must have 3-5 years of supervisor experience
  • Experience managing 20+ employees
  • Must have experience working in a medical office setting
  • H.S. Diploma, GED, or Equivalent

Job Duties:

The Supervisor, Patient Access, manages the day-to-day operations & provides technical & administrative leadership of the front-end revenue cycle. These responsibilities include: appointment scheduling, patient registration, front-end cash collection, patient authorization & other duties, as assigned. Reviews work schedules & assigns duties to insure optimal patient flow & production goals. Oversees & evaluates accuracy & quality of technical functions. If applicable, ensures high quality patient flow/care. Adheres to & supports the policies, procedures & standards of care. Ensures compliance with protocols & procedures. Plans & prioritizes work assignments. Supervises various personnel functions including recruitment, schedules, coaching & discipline.

Supervises team ensuring smooth day-to-day operations. Enforces all department policies. Sets department & staff goals, provides ongoing feedback & performs timely performance reviews. Takes appropriate corrective/disciplinary action when necessary. Recruits & supervises staff to achieve goals & responsibilities & ensures all staff competencies are completed, initially at hire & on an annual basis.

Facilitates effective & efficient department operations. Responsible for the success of the department as measured by key indicators. Maintains level of technical/clinical/professional knowledge in order to be an effective resource for staff in direction of day-to-day activities & projects.

Actively participates in Quality Improvement Management (QIM) & financial audits. Evaluates & makes recommendations to improve operations. Makes decisions & recommendations which reflect appropriate level of analysis & evaluation of options. Considers organization’s values, priorities, policies & related regulatory & legal requirements.

Accountable for Department Revenue Cycle Management Integrity. Ensures staff is properly trained & following revenue cycle policies & procedures. Utilizes effective interpersonal skills in order to initiate, cultivate & maintain friction-free relationships of a professional nature with other departments, staff, peers, supervisors & administration.

Ensures that team is consistently providing an exceptional experience for patients & families. Ensures staff is properly trained on applying AIDET principles. Responds to patient complaints for the department & de-escalates patient revenue cycle issues.

Schedule: Mon-Fri 8:30am – 5:00pm 

Pay: $28/hr

Thank you for your interest, Sedona Staffing.