Posted on January 28, 2016 ยท Posted in All Postings, Customer Service, Medical

If you are interested in applying for this position, please email your resume to beth@sedonastaffing.com. Include in the subject line “Business System Analyst”. Due to the volume of resumes received, any emails received without the proper subject will not be considered.

One of the Nation’s most respected Non-Profit, Pediatric Hospitals is currently hiring a Business System Analyst. This is a great opportunity to work for California’s largest Children’s Hospital. This is a 3 month assignment with tie possibility for long term employment.

Requirements:

  • Must have 3-5 years of supervisor experience
  • Experience managing 20+ employees
  • Must have experience working in a medical office setting
  • Bi-lingual, Eng/Spanish preferred
  • H.S. Diploma, GED, or Equivalent (Minimum)
  • 3 Years of Experience (Minimum)

Job Description:

The Supervisor, Central Access, manages the day-to-day operations & provides technical & administrative leadership of the front-end revenue cycle. These responsibilities include: appointment scheduling, patient registration, front-end cash collection, patient authorization & other duties, as assigned. Reviews work schedules & assigns duties to insure optimal patient flow & production goals. Oversees & evaluates accuracy & quality of technical functions. If applicable, ensures high quality patient flow/care. Adheres to & supports the policies, procedures & standards of care. Ensures compliance with protocols & procedures. Plans & prioritizes work assignments. Supervises various personnel functions including recruitment, schedules, coaching & discipline.

Supervises team ensuring smooth day-to-day operations. Enforces all department policies. Sets department & staff goals, provides ongoing feedback & performs timely performance reviews. Takes appropriate corrective/disciplinary action when necessary. Recruits & supervises staff to achieve goals & responsibilities & ensures all staff competencies are completed, initially at hire & on an annual basis.

Facilitates effective & efficient department operations. Responsible for the success of the department as measured by key indicators. Maintains level of technical/clinical/professional knowledge in order to be an effective resource for staff in direction of day-to-day activities & projects.

Actively participates in Quality Improvement Management (QIM) & financial audits. Evaluates & makes recommendations to improve operations. Makes decisions & recommendations which reflect appropriate level of analysis & evaluation of options. Considers organization’s values, priorities, policies & related regulatory & legal requirements.

Accountable for Department Revenue Cycle Management Integrity. Ensures staff is properly trained & following revenue cycle policies & procedures. Utilizes effective interpersonal skills in order to initiate, cultivate & maintain friction-free relationships of a professional nature with other departments, staff, peers, supervisors & administration.

Ensures that team is consistently providing an exceptional experience for patients & families. Ensures staff is properly trained on applying AIDET principles. Responds to patient complaints for the department & de-escalates patient revenue cycle issues.

The schedule for the Supervisor, Central Access will be an on call duty, along with working varying shifts; mgr. will inform start and end times (8 hrs.), evenings, nights, and holidays.

Pay: $28/hr

Thank you for your interest, Sedona Staffing.